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Click: Hardball Helpline: Hardball HELPLINE's purpose is to provide HMO patients with easy, immediate solutions to everyday HMO healthcare problems that lead to delay and denial of care.
What are some of the problems?
Appointment Scheduling: Click to view and print an Appointment Scheduling Complaint Form to pressure your HMO and its doctors to provide convenient appointments.
Patient Participation: Click to view and print a Patient Participation Plan Form to pressure your HMO and its doctors to include you as an equal partner in medical decisions. Don't cower. Use your power!
Emergency Room Access: Click to view and print an Emergency Room Access Form to pressure your HMO's emergency room (ER) as well as a non-plan ER to provide quality diagnosis and treatment. Don't let your HMO violate your rights, because you're too sick to protect yourself!
Medical Records Access: Click to view and print the Medical Records Access Form to inform your HMO that you know how to take "responsibility" by doing a reality check on your medical records. Don’t relax, get the facts!
HMO Contract Agreement: Click to view and print the HMO Contract Request Form. You must read your HMO contract. HMO lawyers justify all denials in the fine print. Compare reality with HMO hype. HMOs hide their contracts, so patients don’t have facts!