I need everyone's advice!!

From: Jim (jlynch@udel.edu)
Thu Mar 8 06:45:53 2001

I read with great dismay last night the post by "Regina" about her experiences with Dr. Redan's/Reich's office. To say I am upset is to put it mildly.

It seems from reading Regina's post that she is basically accusing R&R of running a scam on its patients. She states that they are using "bait and switch" in the business practices, which really is disconcerting. I guess the reason that I am so upset is that in my dealings with their office I had been literally shocked at how well I was treated and kept saying to myself that this can't be true. It seemed from my encounters with the "surgical experts" that Regina was so fond of referring to, that these doctors at "teaching hospitals" view patients with very little respect and NEVER listen to the patient! And by the way, I was operated on TWICE in a "major teaching hospital in Philadelphia" by the "best surgeon". And look where it has gotten me. Even now I am still considering legal action against this surgeon as well this "leading" teaching hospital. So I take what she says about her chats with her fellow health care professionals with MORE than a grain of salt. Regina, if you are attending the medical school that I think you are, you will definitely fit right into their culture.

Indeed Regina, as I waited to be admitted into this hospital I had to wait in this doctor's office for over FIVE hours with no medical attention! As I sat there, I overheard every conversation that his staff had on the phone. You would be happy to know that one of the conversations was of the "insurance girl" telling one of this "great surgeon's" patients that they had to have a certified check for $10,000 to his office within 48 hours or they were cancelling his procedure. I wonder why you think that this is such an "uncommon" practice?

Anyway, I now have extreme doubt about having my surgery done. I am calling Dr. Redan's office this AM to try get the low down straight from the source regarding payment by outside insurers. In the meantime, what once seemd like a situation where help was finally on my way now seems to be in serious doubt. I am heartbroken and have not slept in over 24 hours now worrying about this.

My question is to everyone out there, especially anyone that R&R has operated on, am I still making the right choice with surgery? I have looked high and low for two years and found NO surgeons in this "huge" country that offered this specialized service (sorry Regina). My wife and I are still going to see Dr. Redan on 3/12, but I am also sending him an email to check out Regina's post as it seems to be very defamatory. I would like to get his thoughts on the serious doubts that Regina has painted on their practice.

Am I being scammed?

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